A MAJOR low-cost airline is being forced to reopen compensation claims for flight delays and cancellations.
The UK Civil Aviation Authority (CAA) has taken enforcement action against Wizz Air following high numbers of complaints about the airline not paying passengers what they are owed.
It says passengers were left very frustrated after the airline failed to meet its passenger rights obligations – particularly around providing alternative flights when their flight had been cancelled.
This is likely to have contributed to a large number of County Court Judgements (CCJs) which have been found against Wizz Air over the last nine months, the CAA said.