Cryptocurrency transaction platform CoinEx announced that the investigation process they carried out after the hack attack on September 12 was completed and all processes were activated again.
on September 12 CoinExIn the cyber attack that took place in , some of the stock exchange’s crypto assets impressed. CoinEx team crisis after the attack quickly and professionally In addition to the affected users for the purpose of managing both its own users even though the entire crypto ecosystem to inform an intensive communication and operation process carried out. First, along with the explanations made about the attack, information about the affected assets Shooting operations were stopped for protection purposes.
As soon as the exchange becomes aware of the process, it will inform its existing users and the crypto community. took responsibility for it. Demonstrating their commitment and determination to protect their users in the first statement made CoinEx that they have investigated the process, that the funds are safe, and All damages of users affected by the attack will be covered. he stated.
The stock exchange, which has not abandoned crisis management since the first minute of the incident, conveyed the steps it has taken to the community one by one. demonstrated its transparency.
Additionally, during this period, CoinEx’s CEO did not hesitate to make a statement. CoinEx CEO Haipo Yang with statements that complement the transparent communication carried out by the team. He shared an apology message. This post, made at the very beginning of the process, highlighted that they took responsibility for the violation, the importance they attach to transparency and their sensitivity to customer trust.
Why did the attack happen?
In the first findings reported by the stock exchange after the hacking attack, the security of the vulnerability was compromised. a private key of the hot wallet It was reported that . For this reason, the hot wallet was accessed, the assets in question were accessed without permission and the attack was carried out.
In the cryptocurrency industry, where we frequently witness incidents such as hacks and attacks, we can access the wallets of stock exchanges, smart contracts, and the websites of projects with many different techniques. Various attacks have been carried out from past to present.
These attacks are of great importance for the cryptocurrency industry, which has been in our lives since 2008 but is still new and taking shape. Not only hacking attacks, but also the fact that projects and platforms are not scaled correctly can also cause problems during times of stress. Here’s all this for the still-evolving cryptocurrency industry. taking stronger steps It is important for.
Negative events and scenarios Purification and strengthening of the sector, consolidation of projects and platforms It is of great importance for. In this context, the main actors of the crisis are: CoinEx experienced like by compensating the process quickly And by updating themselves of the sector safer, more conscious and sustainable They must ensure that it happens.
Why is CoinEx an example for the industry?
CoinEx maintained throughout the process proactive communication experienced with managed to stand out in the crisis. The team maintains regular communication with users, intense interest in the investigation process, efforts to recover assets and to prevent future violations with update actions in the entire wallet infrastructure How seriously you take the crisis It showed.
In addition to instilling a sense of trust in users with the transparency provided by the CoinEx team throughout the incident, A study that will set an example for other stock exchanges and projects carried out.
The CoinEx team, which took rapid action after the attack, first stopped deposits and withdrawals; in parallel shut down hot wallets and quickly He started monitoring wallet systems. To quickly detect the problem CoinEx worked intensively for the first 48 hoursin order to contact the attackers left all communication channels open and their ongoing actions against their users and the community by calling them on social media. It also extended its transparent communication stance towards attackers.
What should you basically pay attention to when choosing an exchange?
Transacting in cryptocurrency markets and using your crypto assets There are many different methods for preserving. There are pros and cons to the method an investor chooses.
A cryptocurrency investor’s assets in its own hardware wallet like you can hide It can also be stored on stock exchanges.. The first point that stands out in the choice made here is accessibility is happening.
Although hardware wallets are the safest way to keep your assets, to perform a transaction You need exchanges or decentralized platforms. For this reason many Cryptocurrency investors prefer exchanges.
At this point, the things you need to pay attention to when choosing the stock exchange you prefer are: usage rate, transaction volume, ease of use, service diversity and depth as well as the most important thing is It is the performance it has shown in the processes it has experienced so far.
CoinEx continued after the hacking crisis proactive communication and 100% coverage guarantee for affected user assets stands out with.
Instead of continuing the processes as they are after the incident, by completely renewing the infrastructure at the point where the problem occurred With the reopening of learn from mistakes how much attention you pay and responsibility in this regard It shows how seriously you take it.
Disclaimer:
Koin Bulletin is not responsible for any damage or loss related to any products or services mentioned above. Koin Bulletin encourages readers to conduct their own research regarding the company mentioned in this sponsored article and the products or services it offers.