Apple was disabling the Face ID feature when the screen of iPhone 13 models was changed outside of its services. With the new software update to be released, this problem will now disappear and the Face ID feature will not be broken.
Apple, with its event in September iPhone 13 announced the model. Of course, after that, he was able to sit on the agenda immediately. While some people criticized that this model is not different from the iPhone 12, others found the iPhone 13 innovative. But Apple has some annoying problems, not just with the build or hardware of the model. with repair policies also came to the fore.
Apple, in case of out-of-service replacement of the screen on iPhone 13 models Face ID feature was following a repair policy where it was broken, that is, disabled. Apple, which wants prices between 2,350 – 3,200 TL for iPhone 13 screen replacement, differing according to the models, was heavily criticized by users due to this policy. back step threw.
The problem will be solved with the new software.
Taking action after the criticisms of the users and the negative attention of the subject, Apple stated that they are aware of the problem and that they will publish a report in the near future. with software update He stated that they would fix this problem. It is not known exactly how Apple will solve this.
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There is no information about when the update will be released. It is not clear how the services will follow with the resolution of this problem. Because screen replacement was an important source of income for the services. But negative for user experience this situation was faced by users as a situation that did not suit Apple’s quality.
Source :
https://www.theverge.com/2021/11/9/22772433/apple-iphone-13-screen-replacements-face-id-software-update