An electronic data exchange is often not possible – only the paper form remains.
(Photo: imago stock&people)
Berlin A message that wants to get from one place to another within a federal ministry does not have it easy. Information that travels all the way up the hierarchy in the federal government sometimes changes state several times along the way: from digital to analog and back again.
The fact that e-mails are printed out, filed and sent by internal mail only to be scanned again elsewhere is a daily occurrence in federal ministries and the chancellery. The reason: some state secretaries and ministers prefer to work digitally, others analogously. The result: a lot of work and even more chaos.
Examples like this show the state of digitalization right up to the top floors of the federal government. While the absurd structures are currently still being operated by many hard-working employees, the government apparatus is heading for an organizational catastrophe at the latest with the departure of the baby boomer generation from the authorities, which could shake trust in the state.
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