Mac users with macOS Monterey, since December Even when they’re not on a call in the Zoom app they were reporting that the microphone was left on. This error appears when any app is accessing the microphone or camera of the Mac. orange icon through it was understood.
After the increase of those who said that there was an orange icon on the microphone icon even when they did not use the video conferencing application, Zoom accepted the error and announced that it was solved by publishing an update in December. However, there is good news for users whose problems persist even after this update.
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Zoom releases new version of Mac app
zoom, version 5.9.3 for macOS made available. The company did not mention the bug in the update notes that made the microphone appear to be active all the time. However, one official said, “Why is the Zoom app listening to my microphone when I’m not in a meeting?” on Zoom’s community page. in response to the question With version 5.9.3, the problem has been resolved. stated.
The official said in his statement:
We’ve detected a microphone bug in the Zoom client for Mac. You may be seeing the orange indicator light even though you left the meeting, call, or webinar. This bug has been fixed with Zoom’s 5.9.3 release. We recommend updating your app to fix the problem.
This post is on Zoom’s community page. “Solved” marked as . Also, after the release of 5.9.3, the number of people who reported that they encountered the problem of always staying on microphone decreased. This suggests that the new update has indeed fixed the aforementioned error.
If you see an orange mark on the microphone icon when Zoom is turned off on your Mac, install version 5.9.3. To update Zoom:
- Sign in to the Zoom desktop client.
- Click on your profile picture and then Check for Updates (Check for updates) Click .
- The app will check if there is a new version of Zoom and will automatically install the update.
Important note: You cannot Auto Update if the desktop client was installed by you or your IT team with the MSI installer. Also, the Check for Updates button is disabled. In this case, you need to contact your IT team or Zoom account manager for the update.