Zalando annoys business partners with fee increases

Dusseldorf, Berlin Zalando is realigning its strategy – away from rapid growth and towards more profitability. This not only leads to layoffs of employees and newly introduced minimum order values ​​for customers, but also to new fees for retailers. Among the 1,600 brand manufacturers and 7,300 brick-and-mortar retailers who use Zalando as a platform to sell clothing, shoes or accessories, this causes great resentment.

The reason for this is the new scale of fees that Europe’s largest online fashion retailer recently sent out. It is available to the Handelsblatt. Accordingly, commissions of 25 percent are provided in some cases.