Frankfurt Thomas Steckenborn wanted to fly from Frankfurt to Tivat in Montenegro at the beginning of June. But the plane had to be evacuated again because the pilot’s headset was defective. To this day, the luggage of the former IT entrepreneur has been lost. The case has since been handed over to Lufthansa’s reimbursement department. Steckenborn can probably copy his things.
What happened to him will likely be experienced by many travelers in the coming weeks. The long-awaited vacation could begin without your own luggage. Baggage handlers – in industry jargon, ground handling service providers – at airports are constantly overwhelmed. There is a lack of staff, also because the number of corona infections continues to rise.
“The current problems with the suitcases are just the beginning,” warns Michael C. Wisser, CEO of the Wisag group of companies, in an interview with the Handelsblatt. Wisag provides various services for real estate and is also active as a service provider at airports.
Airports busy due to staff shortages
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