The struggle of delivery services for large cities brings disadvantages for customers

Driver from Wolt and Lieferando in Berlin

The restaurant and grocery delivery services focus on competition in the big cities.

(Photo: Bloomberg)

Hamburg, Düsseldorf Fluffy carpeting is not necessarily the best flooring for a space that is primarily intended to be used by bicycle couriers. And yet the delivery service Wolt is starting its expansion to Hamburg this week from a brand new office building on the edge of the Unesco world cultural heritage Kontorhausviertel.

The room was available at short notice. Sure, in the long run that is too chic, says Wolt communications chief Fabio Adlassnigg. In the coming months, the delivery service from Finland should rent rather simple storage rooms with an attached office. By the end of the year, 500 drivers are to be on the road with the blue backpacks in Hamburg.

Wolt has little time: the delivery services are competing for major German cities. Hamburg was the first city in which the fast delivery service Flink delivers groceries within ten minutes.

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