Telekom networks affected by massive disruption

Deutsche Telekom

There was considerable disruption to telephony in the communications provider’s networks.

(Photo: dpa)

Bonn Deutsche Telekom’s mobile network and mobile Internet were affected by significant disruptions on Tuesday. Many people from different places in Germany reported on the portal alle that they can no longer make calls in the Deutsche Telekom network.

The company said on Tuesday evening that the reason was an error in the “Voice-over-LTE” function. With this standard, the voice connection is established via the LTE (4G) radio standard. “Currently, there are isolated impairments of incoming and outgoing mobile phone calls via LTE (Voice-over-LTE), as well as with SMS and mobile voice mail,” Telekom explained on Twitter.

Depending on the smartphone model, customers are affected differently by the breakdown. The iPhone operating system iOS automatically switches back to the 2G standard GSM in the event of problems. Users of smartphones from Samsung, Xiaomi, Motorola and others that use the Google Android system, on the other hand, must manually deactivate “Voice-over-LTE”. Telekom provided instructions for various mobile phones for this purpose. Telekom could not say when the software error will be fixed.

More: Deutsche Bahn promises bandwidths like at home – and is converting the trains for this.

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