Tag: customer
SAP loses touch with Salesforce
Dusseldorf Efficient business processes, robust supply chains, detailed carbon footprints – Christian Klein is enthusiastic about these topics. The SAP boss has aligned the software manufacturer to its core business…
These are the best financial service providers and banks in Germany
Digital payment Whether with a ring, smartwatch or smartphone – fast payment at the checkout is gaining in popularity. (Photo: Pagopace) Dusseldorf Simply hold your finger to the EC device…
Meta releases AI language model to business customers for free
meta logo The Facebook group is trying to catch up with its rival OpenAI. (Photo: dpa) Hamburg The US technology group Meta Platforms will open the new version of its…
Consumers now have free access to their “Score”
Wiesbaden Consumers can now check their creditworthiness at any time. Because the data on creditworthiness stored by the Schufa can now be viewed online free of charge. A new Schufa…
Deutsche Bahn is pinning all hopes on a new train
ICE 3neo in the long-distance train station at Frankfurt Airport “If the train doesn’t come on time, it’s not because of this train,” promises DB long-distance transport director Michael Peterson.…
The World’s First Artificial Intelligence Virtual Customer Representative: Air AI!
The world’s first virtual customer representative “Air AI” supported by artificial intelligence has been announced. Artificial intelligence, which can be used for sales or after-sales support, seems to put the…
Amazon wants to catch up in the AI race
Trade fair appearance by AWS The cloud market leader is at risk of falling behind in the AI race. (Photo: Reuters) san francisco Amazon invented the global cloud business and…
Barclays wants to sell German private customer business
Barclays branch in London The major British bank could sell its German business. (Photo: Reuters) Frankfurt, Hamburg The major British bank Barclays is considering selling its private customer business in…
Head of Private Customers at Deutsche Bank restructures, many management positions are eliminated
Deutsche Bank and Postbank logos The new head of private customers at Deutsche Bank, Claudio de Sanctis, is streamlining the structures of his division. Many managerial jobs will be eliminated…
VW electric private customer business in Europe collapses
Volkswagen ID. Buzz at a trade fair in Augsburg The new electric version of the classic Bullis has not yet been able to meet sales expectations. (Photo: IMAGO/MiS) Dusseldorf, Berlin…
VW electric private customer business in Europe collapses
VW ID.4 production in Emden In the East Frisian VW plant, production is already being curtailed due to insufficient demand for electronics. (Photo: dpa) Dusseldorf, Berlin After weaknesses in the…
Data leak also affects customers of the direct banks ING and Comdirect
ING Bank logo According to the Dutch bank, a low four-digit number of customers who used the statutory account switch were affected by a hacker attack at a service provider.…
Deutsche Bank wins award for Miles & More credit cards
Lufthansa Miles & More membership cards and credit cards From mid-2025, Miles & More credit cards will no longer be backed by DKB, but by Deutsche Bank. (Photo: imago/Rüdiger Wölk)…
Deutsche Bank wins award for Miles & More credit cards
Frankfurt Probably the best-known credit card with a bonus function in Germany, the Lufthansa Miles & More Credit Card, is changing banks. From mid-2025, Deutsche Bank will issue payment cards…
Data leak at Deutsche Bank and Postbank: Customer information stolen
Deutsche Bank and Postbank Deutsche Bank and its subsidiary Postbank are affected by a data leak (Photo: dpa) Frankfurt/Bonn An unknown number of customers of Deutsche Bank and its subsidiary…
Delivery problems slow down cabin modernization at Lufthansa
This is what the new business class at Lufthansa looks like In the premium class, customers will soon be able to choose between eight different seat configurations. (Photo: IMAGO/HMB Media)…
Data leak at Deutsche Bank and Postbank: Customer information stolen
Deutsche Bank and Postbank Deutsche Bank and its subsidiary Postbank are affected by a data leak (Photo: dpa) Frankfurt/Bonn An unknown number of customers of Deutsche Bank and its subsidiary…
Delivery problems slow down cabin modernization at Lufthansa
This is what the new business class at Lufthansa looks like In the premium class, customers will soon be able to choose between eight different seat configurations. (Photo: IMAGO/HMB Media)…
N26 collects information about its own users
N26 logo Customers currently have to answer a few questions from the smartphone bank. (Photo: dpa) Frankfurt N26 currently seems to be catching up on what the Berlin smartphone bank…
Financial regulator Bafin is examining higher liquidity buffers for banks
Bafin President Mark Branson “Double vulnerability in the system”: Customers park their savings for a shorter period of time and, thanks to the digitization of the banking business, can also…