Tag: Customer service
IBM expects hiring freeze due to artificial intelligence
German associations and creative people want stricter regulation of ChatGPT & Co A good 40 German associations and trade unions are demanding stricter rules from the EU to avoid copyright…
Annual tax certificates at Commerzbank and Comdirect too late
Commerzbank logo and headquarters The institute is having problems issuing annual tax statements. (Photo: dpa) Frankfurt At Commerzbank and its online subsidiary Comdirect, more customers are still waiting for their…
Complaints about tax certificates are piling up
Commerzbank logo and headquarters The institute is having problems issuing annual tax statements. (Photo: dpa) Frankfurt At Commerzbank and its online subsidiary Comdirect, more customers are still waiting for their…
These are the best insurers in 2022
Cologne The digital insurer Wefox relies on pure emotion in the competition for attention. The German-Swiss insurtech signed shirt sponsorship deals with Italian soccer champions AC Milan and Bundesliga club…
Significantly fewer branches are being closed in Germany
Former Sparkasse branch In Germany, the number of bank branches has fallen significantly in recent years. (Photo: imago/Steinach) Frankfurt The number of bank branches in Germany has been falling for…
German banks are closing significantly fewer branches.
Former Sparkasse branch In Germany, the number of bank branches has fallen significantly in recent years. (Photo: imago/Steinach) Frankfurt The number of bank branches in Germany has been falling for…
How AI is changing customer service
Vienna In the housing estates of Wiener Wohnen, after all Europe’s largest municipal property management, life takes place to the full. 550,000 inhabitants of the Austrian capital live in one…
Prüfers column: Relationship end with the delivery service
The fast deliveries come in handy when you are short on groceries. But providers get astonishingly emotional via email. .source site
Which statutory health insurance companies offer the best service?
Rating customer service Insured persons who want to change the fund usually require telephone and electronic service times that go beyond normal office hours. (Photo: Getty Images) Dusseldorf In the…
Airlines are threatened with a loss of customer confidence
Full terminals in Berlin at the beginning of the autumn break The staff at the new capital city airport was overwhelmed by the rush, resulting in long waiting times. (Photo:…
Airlines are threatened with a loss of customer confidence
Full terminals in Berlin at the beginning of the autumn break The staff at the new capital city airport was overwhelmed by the rush, resulting in long waiting times. (Photo:…