Suspicion of betrayal of confidential sales figures shakes travel industry

The logo of the tour operator FTI

The third largest tour operator in Europe is known for aggressive sales. Now he is suspected of having used unfair methods.

(Photo: dpa)

Dusseldorf The German travel industry may have a data scandal: The FTI Group, with an annual turnover of 1.6 billion euros most recently the third largest European provider, is said to have been leaked sales figures from travel agencies and competitors for years. The Handelsblatt learned from insider circles that FTI was apparently using the data for a sales offensive at the expense of competitors.

The data should come from RTK. With more than 4,200 affiliated offices, the Raiffeisen Tours cooperation from Burghausen in Bavaria is the largest travel cooperation in Germany. It provides its partners with solutions for purchasing, marketing, sales and technology. The offices continuously supply data to RTK.

The fact that RTK could have supplied this immensely valuable information to the industry giant FTI caused outrage in the industry. “Should the allegations prove to be correct, it would represent a serious violation of the fundamental principles of partnership-based business transactions,” says a spokesman for Schauinsland Reisen from Duisburg, one of the major German providers.

Competition reacts in shock

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