Only pay on departure – what that means for the passenger

Scoreboard with canceled flights

First the pandemic, then staff shortages and finally strikes – flying has become significantly less safe for passengers. This fuels demands to abolish advance payment for tickets.

(Photo: imago images/Ralph Peters)

Frankfurt, Dusseldorf After all – the second wave of strikes by Lufthansa pilots passed over 200,000 passengers. There is still a risk of a strike at Eurowings. Whether it’s labor disputes or problems in operations – time and again there are sometimes massive flight cancellations. Passengers often have to struggle to get their tickets refunded.

Politicians and consumer advocates want to change the practice of paying for tickets when you buy them. The bill should only be settled upon departure or, more precisely, upon successful check-in. The industry is fighting back, referring to competitive disadvantages, for example. After all, it is a global system, according to the aviation association BDL.

Aviation experts like Gerald Wissel from the consulting firm Airborne Consulting counter: “I believe that it is fundamentally feasible to only pay for a flight at check-in.” But what advantages would an end to advance payment have for customers?

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