Experiment to reduce hate on Twitter

twitteris a platform that many people use to have fun, follow the agenda or spend time. But as everywhere, there are bullies here too. People can make harsh and rude statements to people they have never met.

An account that is reported or takes action that does not comply with any policy will be suspended. Some researchers conducted a social experiment to find out how users would react if harsher warnings were made. Here are the details…


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What would happen if Twitter monitored and warned bullies?

New York University Center for Social Media and Policy Researchers found that users who were harshly warned of hate speech reduced the use of hate speech a week later. Turkish researcher, lead author of the article Mustafa Mikdat Yildirim, says the experiment has the potential to reduce hate speech on social media platforms with further study.

The researchers tested how people reacted when a harsher stimulus was used. They tried to identify those who were suspended in the accounts followed by the hate speech person. They warned people following a suspended account and observed how they reacted.

Pretending to be an official, they told the Twitter user that if they continued to use hate speech, their account would be suspended and the @account they followed was also suspended for this reason. After a week of observation, they discovered that the user had drastically reduced their hate speech.

What would a more polite warning have resulted?

The results show hate speech even for a regular account with less than 100 followers. 10 per centIt shows that it reduces up to . Then they tested what would happen if they warned in a more polite language, and this time 20 percentThey have achieved success.

They warned users that they respect their opinions, but that what they say may hurt some people. Interestingly, people took this warning more seriously and reduced hate speech. Each experimental account that issued the warning was one that did not have more than 100 followers and did not appear to be affiliated with any organization.

According to Yıldırım, much more effective results can be achieved if there is a system or an account that monitors people’s actions and warns them when necessary, and if people know that it is official and real.

What do you think about this research by New York University? As Yıldırım said, would it work if such a system existed? You can share your ideas with us in the comments.

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