Players who pre-order or purchase the deluxe edition of Star Wars Jedi: Survivor cannot access bonus items after the last update. EA announced that it is investigating the issue and working to resolve it.
Star Wars Jedi: Survivor, which we witnessed the adventures of Cal Kestis and was released on PC, PS5 and Xbox Series X / S platforms on April 28, 2023, has not been solved since the day it was released, whether there were optimization problems on the PC platform or bugs that prevented the progress of the story. .
Now you can enjoy exclusive content earned by players who pre-order the game or purchase the deluxe edition. disappeared after last update appeared. This exclusive content included special costumes and lightsaber sets.
EA is investigating the issue
Realizing the problem, players opened a thread on Reddit and EA’s support site. Some players stated that the items came back again but then disappeared again. your problem mostly experienced on Xbox platform detected.
EA, on the other hand, made a statement on the subject and reported that they are investigating the issue. Provides players with repairing or repairing game files. Make sure the DLCs are installed correctly He recommended them to try. It is not yet clear when the issue will be resolved.
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Source :
https://www.eurogamer.net/star-wars-jedi-survivor-players-are-losing-their-pre-order-and-deluxe-edition-items