Employees in a number of health authorities had complained in the past few weeks that the “SurvNet” software provided by the RKI reacted so slowly to inputs, so that the Software often unusable may be. In addition, the software often crashes. The SurvNet system is used by many of the approximately 400 health authorities to transmit their data to 16 state health authorities. There the data is processed again before it is sent to the RKI.
The RKI spokeswoman emphasized that the institute has an overview of the transmitted cases, but “cannot give a systematic overview of how many reports in the health authorities cannot be processed promptly”. The RKI is aware that due to the very high number of reports in the offices, there is a backwater come This is also the case in the offices without any software problems.