HP’s latest ‘security’ application has infuriated users. According to the shared information, the company has prevented the use of non-HP cartridges in its printers. This means that users cannot use the printers they paid for.
Although most of us know it as a computer brand, HP, also one of the most popular printer manufacturers in the world. According to the posts on social media and forums, the company has implemented a highly controversial practice to ‘protect the quality’ of the printer experience it offers to users.
According to the shared information, HP has blocked the use of cartridges of non-HP brands after the latest security update. The application, which is allegedly the last update of the ‘dynamic security’ policy put into effect in 2016, quality of customer experienceaims to protect the integrity of printer systems and intellectual property. However, as you can imagine, this situation did not satisfy the users.
Cartridges without HP chip are prevented from printing
According to a Reddit post, HP is warning that third-party cartridges cannot be used directly, rather than displaying a message saying that third-party cartridges cannot be guaranteed by HP. The cartridge used in that message Contains non-HP chip and therefore it is stated that the printing is blocked by the system.
HP has not yet responded to requests for clarification on the matter. However, it is already known that revenues of HP’s printer division have fallen, and the latest update is that the company’s an effort to keep users in their ecosystem it could be. However, considering that printers are devices that have been used for many years, forcing users to use a single cartridge may also lead to an increase in the tendency to alternative printers.
Source :
https://www.theverge.com/2023/3/11/23635168/hp-printer-update-brick-third-party-ink-dynamic-security